FAQ: Frequently Asked Question

Refund & Return Policy:

How do returns and refunds work?


How long does it take to receive my gift?

Our Guarentee:

What does your Guarantee include?

Ordering Process:

Why does your URL change in the ordering process?


What is the best way to contact you?


What browsers do you recommend for ordering my gift?

Order Changes:

Can I change my order after I have submitted payment?

Photo Storage:

Are my photos stored forever?